Notarize Documents Online, Anytime

A remote notary public cannot physically hold the signer's identification to inspect it...so identity verification using a safe and secure format provides the required identification confirmation needed to perform a notarial act.

2-Step Process: Identity Verification + Knowledge-Based-Authentication (KBA) or Biometrics

Identity Verification:

Identity Verification aka Credential Analysis deters fraud by verifying the security features on a signer's valid government-issued photo ID.

Knowledge-Based-Authentication (KBA):

Knowledge-Based-Authentication (KBA) consists of five (5) questions. These five questions can be generated based on the signer's history which is found using their social security number (SSN), credit report, and state-issued ID. If your credit reports are frozen or locked for any reason, KBA will not function. Four out of five questions must be answered correctly within two minutes with no more than two attempts within 24 hours. If the signer fails a second attempt, the system will prohibit retrying with the same notary for the next 24 hours. This portion is required and cannot be overridden.

Biometrics:

Biometrics is a process of gathering information in order to verify your identity. This is done by answering some questions, uploading your ID, and a face scan.

Once successfully completed, the signer will see an invitation to return to the computer and proceed to the notarization session.

To notarize a document online, ALL signers must have:

1. A valid unexpired identification

2. Social Security Number (Biometric Process available if no Social Security Number)

Universally acceptable primary photo IDs:

• U.S. Driver's License

• U.S. Issued Photo ID

• U.S. Passport Book or Passport Card

Yes, but ONLY if the document pertains to matters based in the United States

*Documents may not be notarized for business outside the U.S.*

Typically for, non-U.S. citizens and/or if you have little or no credit history in the U.S.

In this case, "Identity Verification + Biometrics" is used:

• Passport Book and a Biometrics scan to prove your identity and that you're a real live person.

For multiple participants such as a second signer or witness, a few things are required and must be submitted to the notary:

• Separate email address

• Separate device/equipment (computer, webcam, microphone, smartphone)

The additional participant(s) will receive an email link to complete the identity verification before they join the session.

Also, please note that couples, including married couples, must adhere to the above requirements and use their own separate device and account.

Yes, you have the option to use a computer, mobile device (smartphone) or mobile app.

The recommended desktop browser to use is Google Chrome, but Safari and Firefox will also work.

A reliable internet connection speed of up to 5 Mbps (check your speed here) is recommended. A computer or laptop will offer the smoothest experience as you sign.

The computer must have a webcam, microphone, and the latest updated operating system. Before the notarization starts, check your audio/video and connectivity and allow your browser to access the camera, microphone, and speakers.

Yes, remote online notarization platforms provide secure identity verification, payment collection, and encrypted data storage. Every session takes place in a secure virtual environment. All confidential information that is not required to be kept is deleted.